Privacy Policy

Last updated: January 2025

Inn Adaptive Apparel ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Information You Provide

Contact Information: Name, email address, phone number, shipping address
Payment Information: Credit card number, billing address (processed securely through our payment processor — we do not store full card details)
Order Information: Products purchased, order history, preferences
Communication: Messages you send us via email or contact forms

Information Collected Automatically

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on pages, referring URLs
Cookies: Session cookies for cart functionality, analytics cookies for site improvement

How We Use Your Information

Process and fulfill your orders
Communicate about your orders, shipping, and returns
Provide customer support
Send promotional emails (only if you opt in — you can unsubscribe at any time)
Improve our website and product offerings
Prevent fraud and protect our business
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Payment Processors: To process your payment securely
Shipping Carriers: To deliver your order
Service Providers: Email marketing, analytics, customer service tools
Legal Authorities: If required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our servers. Payment information is processed through PCI-compliant payment processors. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Cookies

We use cookies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect some site functionality, particularly the shopping cart.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
Request a copy of your data

To exercise these rights, contact us at info@innprosthetics.com.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For privacy questions or requests, contact us:

Email: info@innprosthetics.com
Phone: +1 (866) 923-0515
Address: 935 S Kimball Ave, Ste 170, Southlake, TX 76092, United States